Wednesday, March 5, 2008
Put it in writing?
agree with the other ladies. Health literacy is a problem that needs a solution. I had this conversation with a colleague of mine today. Her father recently passed away and she and her mother were having so much difficulty trying to understand all of the forms they had to fill out so her mother could receive Veteran's Affairs' Benefits. Things were so complex with unfamiliar terms that they went to a specialist to help them decipher the forms. I consider my colleague to be an intelligent person. But, it just proves the point that low literacy doesn't mean unintelligent. I was more convinced of this after watching the videos yesterday. It is frustrating to realize how much of problem health literacy is: I struggle with it at times and I can only imagine how others struggle. I think a picture is worth a thousand words and people should incorporate pictures into more products to get their message across. I think transcreation is a great idea and it is the direction we need to go if we want to see the current situation improve. Less is often more. And, I'm working on it :)
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1 comment:
It's funny and ironic because everything that you need to know about health care is not taught to you in any class. It's more on a learn as you go process, esp the paperwork.
For being the most advance county on Earth that is sad. I agree that most stuff in writing is very complex and difficult to understand from the health care community.
It just reinforces that you have to be your own advocate..ALWAYS..and have to knock on every door until you get the answers to your questions. Don't wait for anyone or the government to fix a broken system.
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